We have had Flat Rate Movers Los Angeles Reviews poor experiences prior to this with other delivery services. Due to Covid, we sold our apartment in BK, and will get another one when things settle down. We are extremely happy with the services from the crew at Flatrate. Dear Elizabeth, Please accept our sincerest apologies for any inconvenience that you may have experienced with your recent move.
The walk through inventory was smooth and the assessment quick and accurate. Excellent crew. With pics, websites showing the price of everything I owned. Pricing was fair. Contact our Los Angeles office and let our moving specialists get you started with the next Perfect Move. We told them we had a lot of things; about 7 rooms of stuff. They destroyed nearly everything they touched and paid for none of it. Made 1 trip, didn't move all Anonymous PissedConsumer Mar 18, Reply 0 0.
They were recommended by my brother and I was very happy with their services after using them for a move from L. Pissed Consumer Your trust is our top priority.
Location Sparta, Georgia. Very professional team. Such a professional moving company! Price was very reasonable and I would definitely use them again. Cons Run around Hateful attitude Lies. Location Key West, Florida. They were Extremely courteous very quick and efficient. I have enclosed copies of your Move Plan. Their team is always on time, professional, and polite, and they handle our belongings with care. I only had 15 items to be delivered not even a studio size flat.
She took my name and number and said someone would call me back. I would also like for my more info invoice to remain the same amount or for the Better Business Bureau continue reading help me get my storage items moved to Houston at a nominal price due to this increase in my monthly billing.
The team arrived on time. As you can see form the attached email, I did not receive an explanation for the price increasejust a notification that the amount would increase over fifty percent.
The quote was…. After you have discovered the lies about the pricing and delivery, Flat Rate Movers Los Angeles Reviews, you can leave messages for someone to return your call. County to San Luis…. Shout out to our team on this last move.
Once everything was moved to Denver, most of the furniture was damaged with scratches, holes or broken corners tables and dressersbroken couch, dishes and lamps. Honestly the best moving company I have ever worked with, they made it so easy for me to move during this epidemic.
Arrived early, wrapped everything with care, were fast and efficient. Vendor will honor estimate given. This is why we use them again and again.
I would strongly recommend FlatRate Moving as one of the best movers I have worked with. I only sent things that were of value of to me and they lost it. May 07, Jamare. Pleasure to work with, quick, experienced, efficient and very professional. Even if you get insurance. They have been giving me the run around for over 8 months now. Below is a full copy of the email I got back from claims. Customer Complaints 8 Customer Complaints. They have failed to respond to our questions and refused to provide us with documents or Location Washington, District Of Columbia.
She stated she would have him call me once he arrives. Way to be jerks while I'm mourning the loss of loved ones. Once they pick up your furniture and boxes, suddenly no one is available to speak with you. Great service and a very professional packing and moving…. Flatrate Moving Jj Los Angeles everything we owned.
They will take NO responsibility and offer NO apologies! FlatRate was really great.
Showing 8,572 real reviews from real customers
Apr 28, Husain. Their sales staff is knowledgeable and patiently answered all my questions. Flatrate Destruction Services. They arrived on time, were kind, efficient, and very professional. If you must use flat rate moving company please purchase additional insurance! These young men did a great job and just helped represent the company very well. Reason of review Poor customer service, Flat Rate Movers Los Angeles Reviews. They packed our things when needed, and…. I had a similar experience in DC, only worse.
He was unable to help me regarding my concerns but did send a mass email regarding this Flat Rate Movers Los Angeles Reviews and asking for someone to get in touch with me. Read More Business Details. They are professionals and take great care with our belongings and consistently go above and beyond. Made the move less stressful. They were on time, professional, well-trained, prepared, and fast!
Thanks all! Reason of review Warranty issue. Overall the move went faster than I anticipated. The movers were 30 mins late, told us they don't move lamps, tried Movers Move From Los Angeles Ca space our things so far apart that we'd have to make 5 trips.
Packed everything at our house for us and delivered it in a very timely manner. I could not afford this amount in one lump sum so I kept paying the monthly cost as I looked for steady work and saved. As of end of day central standard time on April 30th, I have not heard from him.
No one did. Highly recommend FlatRate Moving and will definitely use them again in the future. File a Complaint. Please support us to help maintain our independence and integrity. I did not have to worry about my belongings…. Preferred solution Price reduction. They are extremely unprofessional and costly and unreliable. FlatRate white-glove packed us and will store our belongings indefinitely. They are very professional and hard working, my…. Flatrate has to be the best moving company in Los Angeles!
Location Overland Park, Kansas.
18 FlatRate Moving Reviews and Complaints @ Pissed Consumer
Customer Reviews 1 Customer Reviews. Great moving company! Employees are very friendly and hard working. Flat Rate movers were fantastic. Cons Run around Lies Hateful attitude. Worst moving company ever. Horrible Experience. Status: Answered. They all went above and beyond to assist me in every way possible with All aspects of my move and I would highly recommend him for services.
Someone may even remind you that you was offered the additional insurance which you declined and now regret.
She did not have an answer as to why Flat Rate is increasing my monthly invoice and said it was corporates decision. I would not use this company ever again in my life. I will definitely work with them if I assured, Best Local Los Angeles Movers opinion again. This does not make sense and seems to be blatant price gouging. I have moved quite a bit and have….
I asked to speak to someone in charge and who would have answers. They provided the best quote of many other companies. When its all done, you will receive one hundred dollars to cover cost of broken furniture and missing furniture. Compare Companies FlatRate Moving. They worked very Piano Movers Los California and precisely, zero problems to report.
During the move, the crew was prompt, quick, Flat Rate Movers Los Angeles Reviews, careful, patient and was very accommodating. Everyone was well trained and hard working, I had various heavy items and they worked great as a team to be extra careful with them.
I want an explanation for this price increase in writing. They start misleading you from the first conversation all the way to losing your items and delivering broken items and chanfing your delivery date! They were very professional and got the job done quickly.
Reason of review Problem with delivery. Update by user May 22, Location Horrane, Queensland. I have been living in Houston taking care of my ailing mothershe had a stroke, in addition to COPD and heart issuesand trying to find steady work. Location Katy, Texas. Since then, their claims and customer service has been horrible. I hope you can't sleep at night thinking of all Location New York, New York. I would highly recommend them. Read 7 More Complaints. They were Courteous and Professional Labor Moving Services Angeles the whole process.
Almost everything we owned has been destroyed as a result of a moving truck fire during our move with Flatrate. Had zero issues or problems, and far exceeded expectations! The brown moving box had clearly been retaped. Corners— We use protection on corners in both your departing location, and your new home so nothing will get scuffed. As a matter of policy, BBB does not endorse any product, service or business. Consistently amazing. Flat-screen TVs — Wrapped and packed in plasma box. Long Distance Moving Reviews.
I would not recommend these people to anyone. Cons Want to charge me for their mistakes Cheated consumers. When I returned to my former apartment two days after the move to clean it, I discovered that FlatRate hadn't packed and moved all of the food from my cupboards, all of the china and glassware in my dishwasher, all of the supplies under my kitchen sink and numerous other items.
Small Mirrors — Wrapped and packed in cardboard box. What do you think? Fantastic crew…They took the stress out of moving!! Share Share Tweet. FlatRate Moving moved me over a year ago. We use them again and again. They also were very accommodating when things had to change toward the closing date. I just had to wait. I packed my own boxes but they did their Best moving experience ever!
Contact Information. Do yourself a favor and call them. International Moving Reviews. Always on time, professional, and polite. One of my lamps did not arrive and they keep giving me the run around. Went above and beyond to assist me in every way. Comment Helpful 0 Not helpful 0. Floors — On moving day, we lay down masonite on arrival to protect floors from becoming scraped. FlatRate smashed or damaged all of my antique furniture, concealed the damage from me, leaving me to discover it the morning after the move, smashed or damaged many of my other possessions china, glassware, art works, books, floor lamps, etc.
I have copy and pasted what the claims department emailed me back about my stolen jewelry. The 2 boxes had the tape completely removed you could still see reminses of the tape.
FlatRate never fixed or made good on what they broke though I spent hours on the phone with various people from FlatRate -- who never called me back. From beginning to end, they worked with professionalism and efficiency. So I had to pack these things myself and find a way to move as many of them as I could.
Floor, corner, and hallway protection. Reason of review Damaged or defective. Location Miami Beach, Florida. Hanging Clothes — Packed in wardrobe box. I was at Truck And A 2 Yelp Angeles Movers Los and we need pest control first, so I refused the delivery.
However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
I had paid to have FlatRate pack and move me. BBB Business Profiles are subject to change at any time. I had to leave a lot behind.
I was driving in front of a hotel going straight, specifically right beside the lobby entrance, when a Flatrate Moving Service Flatrate Moving Auto Claim. Reason of review Order processing issue. They worked with professionalism and efficiency! BBB Business Profiles may not be reproduced for sales or promotional purposes. Lamps — Packed in lamp box. Their Truck Slammed the Back of my car but it was my fault?
Customer Reviews. I would absolutely recommend them to anyone Best Movers In Angels, quick, careful, patient and accommodating.
Very careful, fast, sanitary. As I was unpacking it I found a lose ring inside the clothes i packed on top check this out my Jewlery box and another box that was securely wrapped in painters tape.
It is so outrageous and it is still not resolved as of April I have been sleeping on the floor and refused to be blackmailed. They also do not have a part where you sign just like the insurance part saying you have read and understand that the above is not excepted unless you tell them. I have still not recovered from the damage they inflicted on me. Local Moving Reviews. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
Long Distance. Hallways — Before moving items in and out of your home we apply protection to the walls to prevent any damage. When I received the contract and got to the part that says you will not be taking insurance out on your move I called him back he literally said " oh you want insurance? They were respectful and careful with not only us and our things, but with the building and apartment as well.
Always included in your move FlatRate revolutionized the moving industry from day one by introducing a guaranteed, all-inclusive, one-price move. They worked fast, took care of my belongings and even took away some empty boxes that I unpacked while they were in the process of moving me in.
Ask them for the pricing of the weight of the boxes. Electronics — Wrapped and packed in cardboard box. I have moved numerous times and have used movers, but these have been the worst!! The 3 men that showed up for my move were the best! Stacey F. Cons Poor customer service Lied to me Didnt move everything. Elite White Glove Moving Reviews. Overview This company offers moving services. Share your review. All Reviews. Commercial Moving Reviews. One of the worst experiences of my life.
Always happy with FlateRate! Desired Outcome. Location Miami, Florida. Avoid this company. Reason of review Pricing issue. I would think it's a big thing to verbally discuss with the customer. FlateRate was a fantastic! All labor and travel expense included, Flat Rate Movers Los Angeles Reviews.
Small Sculptures — Wrapped and packed in cardboard picture crate. Reason of review Bad quality. Company gave a 14 business days window for move-in with 24 hours notice. I have never given Flat Rate moving my business nor will I ever give them my business after a terrible experience I had approximately 1 week ago. Look nowhere else. View full review. After this move I decided to never From Los Angeles San Francisco another moving company again.
But I had gotten the box back. I would definitely recommend. BBB Business Profiles generally cover a three-year reporting period.
I have yet to find that section. Stress-free Move. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Preferred solution Deliver product or service ordered.
Most helpful review. Awesome — professional, on time, courteous. When I spoke to the sales person Emanuel who was horrible, not once did he go over the insurance or offer it to me. I became severely ill as a result of all of this with a bad cold that turned into a month of bronchitis. Need to file a complaint? The team that moved our stuff into storage was so great we requested them for the storage-to-apartment move as well.
Elite White Glove. Preferred solution Full refund. Customer Complaints. Reviews Candace L. BBB is here to help. Mae L. Business Details. BBB reports on known marketplace practices. I have been article source and so depressed that I couldn't work because of what FlatRate did to me. I called as soon as we closed the house and begged them to deliver sooner but they said it was not possible.
The movers damaged a lot of my items and destroyed my walls. Computers — Wrapped and packed in cardboard box. Paintings — Wrapped and packed in cardboard box. Claim Share Print. We moved from Fort Lauderdale to Los Angeles area. Moved from SF to Miami. Packing and wrapping all furniture. Local Moving. Highly recommend FlatRate!! Service Flatrate Moving Moving Service. See our business solutions. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
The move was flawlessly executed from start visit web page finish. So Flat Rate Movers Los Angeles Reviews had to pack these things myself and find a way to move as many of them as I could. I became severely Companies In Los Angeles Area as a result of all of check this out with a bad cold that turned into a month of bronchitis.
From beginning to end, they worked with professionalism and efficiency. The overall rating of the company is 1. Hands down. Highly recommend FlatRate!! Factors such as furniture size Is FlatRate licensed? BBB Business Profiles are provided solely to assist you in exercising your own best judgment. We offer overseas shipping by sea and air freight. These guys are truly top notch. This business is in an industry that may require professional licensing, bonding or registration. I had paid to have FlatRate pack and move me.
I have been ill and so depressed that I couldn't work because of what FlatRate did to me, Flat Rate Movers Los Angeles Reviews. They also were very accommodating when things had to change toward the closing date. Hanging Clothes — Packed in wardrobe box. Our read again is free because we may earn a commission if you purchase products after clicking ads on our website.
Flat-screen TVs — Wrapped and packed in plasma box. Boxes, sofa, bed. Most helpful review. Advertisements Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. New reviews. All good on moving out. Mailing Address:. We highly Worked very quickly and precisely, zero problems. The best in town. Packing and wrapping all furniture. What is your customer experience with FlatRate Moving? Customer service. View full FlatRate Moving overview. This is one of the best questions to ask moving companies.
View all criteria. Superb service from beginning to end! Computers — Wrapped and packed in cardboard box. Rating Details 12 rated reviews. Cons Poor customer service Lied to me Didnt move everything. Electronics — Wrapped and packed in cardboard box. Preferred solution Full refund. BBB Business Profiles may not be reproduced for sales or promotional purposes.
I had to leave a lot behind. Verified account. What do you think? FlatRate Moving ranks of in Moving and Storage category. Very friendly and hard working.
FlatRate never fixed or made good on what they broke though I spent hours on the phone with various people from FlatRate -- who never called me back. Reviewers write the most about Flatrate Moving Moving Service and give it 1. Always happy with FlateRate!
I would absolutely recommend them to anyone Prompt, quick, careful, patient and accommodating. Price Affordability. Then once the elevators were available they came in and worked super hard and were very gentle with my valuables. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Rating Details. All was put into place quickly without sacrificing quality of work and making sure my posses Courteous and Professional.
Very professional — great movers — on time. View full review. With our up-front, flat rate and all inclusive pricing, our move plan considers every aspect of your move. Our mid-distance fleet can get you there on time and safe. Marios Movers, Angeles to stage and plan with me.
FlateRate was a fantastic! New York, New York Reviews 0. Long Distance. Our family has used FlatRate several times over the years, always with Flat Rate Movers Los Angeles Reviews success. Comment Helpful 0 Not helpful 0. Contact Information.
Reviews from recent clients - Flatrate Moving
Filter review. FlatRate Moving Overview. When I returned to my former apartment two days after the move to clean it, I discovered that FlatRate hadn't packed and moved all of the food from my cupboards, all of the china and glassware in my dishwasher, all of the supplies under my kitchen sink and numerous other items. FlatRate smashed or damaged all of my antique furniture, concealed the damage from me, leaving me to discover it the morning after the move, smashed or damaged many of my other possessions china, glassware, art works, books, floor lamps, etc.
Their movers are pros, and their sales and support staff make sure everything goes smoothly. The move included glass pieces and antiques, all of which arrived in tip top shape. Fantastic crew…They took the stress out of moving!! As a matter of policy, BBB does not endorse any product, service or business.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's Flat Rate Movers Los Angeles Reviews to them are often more important than the number of complaints. We can move your office overnight so you will not Junk Movers Angeles time in between moves.
Lamps — Packed in lamp box. Exchange, Refund and Cancellation Policy. Share Share Tweet. Business Details. Phone Numbers Other Phone. One of the worst experiences of my life. Local Moving. Avoid this company. Our most recent experience was no exception.
Flat Rate Moving Systems, LTD. | Better Business Bureau® Profile
Submit review. Asked where to put stuff. We transferred to new condo and then same great polite service. BBB reports on known marketplace practices. West 25th Street. For more information about PissedConsumer check out our Blog article. We highly recommend Flatrate Moving! Moving Services Francisco Los Angeles reviews.
Service Flatrate Moving Moving Service. Value for money. I would not recommend these people to anyone. We use them again and again.
Avoid company at all costs, poor communications, delivered late, refused to discuss compensation, rude staff. Share your review. BBB Business Profiles generally cover a three-year reporting period. FlatRate Moving moved me over a year ago. Went above and beyond to assist me in every way. Overview This company offers moving services. Customer Complaints.
Always included in your move FlatRate revolutionized the moving industry from day one by introducing a guaranteed, all-inclusive, one-price move. Company monitors its reviews. The price level of this organization is high according to consumer reviews.
I have still not recovered from the damage they inflicted on me. Customer Reviews. Reason of review Damaged or defective. FlatRate Moving A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Claim Share Print. Show reviews that mention. Turnaround Time. Product or Service Quality. They worked with professionalism and efficiency! Their rates and services far surpass their competitors. Always on time, professional, and polite.
BBB Business Profiles are subject to change at any time. FlatRate is Services offered in Los Angeles.