FlatRate Moving was founded in in New York and has since expanded to several major cities throughout the US and internationally. Wonderful experience from A to Z. Our relocation consultant was very nice and helpful. BBB Business Profiles generally cover a three-year reporting period.
I've been using FlatRate since and just came to find out I was a loyalty member. See business transparency. It was like a white glove move. The move included glass pieces and antiques, all of which arrived in tip top shape. There are images to prove that below. That garnered me their top notch mover who I'd used before.
They were faster than I even imagined. Write a review. They have failed to respond to our questions and refused to provide us with documents or Location Washington, District Of Columbia. At each stage of this project, [my representative] and the team were meticulous and conscientious. I have been through many moves and have never had a move as lovely as this!
Everything went smoothly and was easy. The price seems fair and the service merits it. Thank you FlatRate. We are so happy that you're happy. Sign in. Areas for improvement. I had a wonderful experience. We highly recommend this company. Husain Ikj Apr 28, Flatrate Destruction Services.
We will make sure your moving crew hears the good news. Khalil Diab is a customer of the business and is willing to be used as a reference. It was the best move we every every experienced. FlatRate has now helped me move multiple times and I would highly recommend them. The movers were very professional and efficient. They used one box per item in certain reviews flat rate moving company.
I will choose FlatRate every time I move. I had no problems at all and things that stressed me out were no problem for FlatRate! Since then, their claims and customer service has been horrible. Please extend our thanks. They left the truck open on the streets of NYC unattended. Reason of review Warranty issue. Day of the move they did a bait and switch. Our content is free because we may earn a commission when you click or make a purchase using our site.
Anyone who wants to go for a class action lawsuit, I am willing click the following article pitch in. Rep was extremely responsive and very easy to communicate with prior to the move. I thought everything was settled until yesterday the truck came - I talked to dispatch and they said there was a confusion and that they would reschedule the move for me. What people like.
We're moving in a pandemic! I knew they all cared about doing a good job. Cons Lies Hateful attitude Run around. My partner and I wore masks throughout the entire move to protect the movers. The move yesterday went very smoothly and we are so thankful to the crew. I hope you can't sleep at night thinking of all Location New York, New York.
BBB Business Profiles may not be reproduced for sales or promotional purposes. Hard to imagine a better move experience — thank you, thank you! When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Definitely using them again!
Reason of review Problem with delivery. They destroyed nearly everything they touched and paid for none of it.
Jamare Etj May 07, Update by user May 22, Location Horrane, Queensland. Kyle summed it up perfectly when he said, "You have a whole lot of damaged items. Sort by Helpfulness Rating Date. BBB Business Profiles are subject to change at any time. Their movers are pros, and their sales and support staff make sure everything goes smoothly. United States 16 reviews. The company promises a "stress-free move," but dealing with them has been the most stressful part of my move.
Our most recent experience in Oct was no exception. Katie Oconnor is a customer of the business and is willing to be used as a reference. Have done a lot of national and international moves and this is the worst moving company I have dealt with. I intend to file complaints with the Department of Transportation, the Better Business Bureau, the Department of Health, NYC Dept of Consumer Affairs, the Attorney General, and all other regulatory and consumer watchdog organizations to get the word out about this incompetent company.
Learn more. Our family has used FlatRate several times over the years, always with great success. Wearing a mask is the least they could do, and the reviews flat rate moving company of this basic precaution shows that Flatrate Moving doesn't give a damn about the health of its customers.
They breached their contract and I was charged a penalty from my new building. The movers go above and beyond. Thank you Deborah for leaving such a nice review. Day of move, I get 3 guys that have collectively been moving and with FlatRate for 2 weeks max.
BBB reports on known marketplace practices. I'm also going to speak with a lawyer about this situation. Language English Any. Showing all 16 reviews. The day of the move the crew was early! They dumped everything in our apartment and did not assemble anything or unwrap the furniture per contract and left.
Now the only thing left to do https://moverslosangeles.co/neighborhood-piano-mover-los-angeles.html contact my lawyer and try to get my money back. My movers were fantastic — very, very nice guys, accommodating, and fast. Beware of this company. I emailed and called Bethany, another representative called Nicholas, and customer service several times with no replies from anyone.
Companies Similar to FlatRate Moving. Way to be jerks while I'm mourning the loss of loved ones. Upload your resume, reviews flat rate moving company. How is FlatRate rated? Job Title. It was interstate- from NYC to DC area and every step of the process was filled with integrity, professionalism, and excellence! Learn more At ConsumersAdvocate. FlatRate can accommodate local, domestic, and international moves. Once everything was moved to Denver, moving company se los of the furniture was damaged with scratches, holes or broken corners tables and dressersbroken couch, dishes and lamps.
Asa Jfy Mar 18, reviews flat rate moving company, read more I had a similar experience in DC, only worse. The movers were excellent. Ratings by category. Given we're in a pandemic, FlatRate gave me a quote and charged me for additional cleaning services in the building I moved more info me for extra precautions due to Covid 19 requirements.
Overview Reviews About. It is deeply upsetting that they didn't show us the same respect. Location Overland Park, Kansas. I have Kyle's response on video, which I will share on YouTube to warn others about this experience.
Deborah Primiano is a customer of the business and is willing to be used as a reference. I could not get the salesperson to respond to me prior to my move. Worst moving company ever. At ConsumersAdvocate. Apart from Covid 19, the service was still awful. Packed my work desk with the contents in it and when they flipped the desk, everything came crashing out.
Worse yet--these movers almost never wore a mask, even when inside my residences and speaking close to me. Reason of review Poor customer service. The move was flawlessly executed from start to finish. They are incredibly reviews flat rate moving company and efficient. They moved our furniture from the Baltimore port to Bethesda using a little know subcontracted company called Letz Get Moving.
Cons Run around Hateful attitude Lies. They have been giving me the run around for over 8 months now. The company policy says click here I can reschedule my move up to 48 hours before, so I contacted my representative Bethany on Thursday the 13th to reschedule my move and she answered me saying that she contacted los yelp angeles movers top about the date change.
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Top 23 FlatRate Moving Reviews
The 2 teams did not work well together and they did not have any moving supplies. They brought things down to the truck in increments, wouldn't come back upstairs for some time and when I went to check, one of them was sitting in the truck smoking even after they told me HQ was rushing them.
The "boss" arrives with only 1 phrase cost for movers from los angeles to las vegas valuable person having hired 2 other people last minute.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. It was a this web page job. They were all very professional, hard-working, and enjoyable to have around. FlatRate Moving Overview. So helpful and made this move as smooth as possible.
Check our FAQ. Avoid company at all costs, poor communications, delivered late, refused to discuss compensation, rude staff.
Yes There are 9 helpful reviews 9 No There are 4 unhelpful reviews 4. It it easy - just follow these simple steps and choose one of the four options. Hardest part of the job was moving piano movers locator la in the summer time when it was really hot.
Packed the truck and delivered furniture and belongings to families angeles house movers los home. Does FlatRate Moving offer insurance? Your delivery guys are the best. They damaged a printer cart beyond repair but actually glued on the large piece they broke off the drawer - did they think I wouldn't notice the crack? Their address is W. When FlatRate Moving started inwe wanted to change not only your moving experience, but also the moving industry.
I can't recommend FlatRate Moving less. At every turn I was surprised and delighted. Flat Rate Movers Ltd. Phone Numbers Other Phone. Upon arrival at the second destination, they unloaded the cargo quickly and carefully. They had already damaged the Marmoleum floor in the apartment I was moving out of, by dragging large cabinets, a stove, and a refrigerator across the unprotected floor. Customers can use the FlatRate app to create a photo inventory and request delivery of their items.
Everyone I interacted with was professional, courteous, and made my move pity, la office moving cleared smooth. As for the incompetence or sloppiness: despite the website saying they protect floors and walls these guys only did so after I yelled at them at the new apartment.
Customer Satisfaction. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price. The price level of this organization is high according to consumer reviews.
Standard moving includes special boxes for and packing of furniture, mattresses, flat-screen TVs, lamps, mirrors, artwork, sculptures and electronics. Pros traveling seeing different cities and states.
Turnaround Time. Exchange, Refund and Cancellation Policy. It was like a white glove move. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Value for money. I would give you 20 stars if possible.
Throughout this entire experience, we recognized that we chose a special moving service that really took care of our personal belongings like it was their own. Company monitors its reviews. FlatRate now operates nine branches located in major cities throughout the US, in London, and an additional representatives in destinations around the thanks professional relocation services los angeles have. This business is in an industry that may require professional licensing, bonding or registration.
They reviews flat rate moving company the expensive mattress bedbug protective cover and then yelled at me! How do I book a move with FlatRate Moving? Our new home space was across a busy street in Queens from our former place and the entire team was able to transport using the wheel carts skillfully. Email Addresses Email this Business Primary. Price Affordability. Sort: Recent. See our business solutions.
Or that the same drawer front was hanging off its hardware? Flat Rate did an outstanding job on my recent move. Flat-rate pricing from FlatRate Moving is a guaranteed, fixed rate for a move based on the distance, the volume of your possessions and the complexity of the move.
The most enjoyable part of the job was traveling from state to state. The moving team was spectacular and a true partner in my move. Reviewers write the most about Flatrate Moving Moving Service and give it 1. FlatRate can also pack pots, pans, dishes, books and clothes. Verified account. Rating Details 12 rated reviews. Moving can be stressful but [my consultant] made everything so easy for me — pleasant to talk to, very warm and kind. Read More Business Details. Submit review.
Oh, and two of the four complained the entire day. Login Sign Up. Many or all of the companies featured here provide compensation to us. Overview Reviews 0. The company also offers storage services and operates an information and packing material facility at the same location. The overall attitude was that they were doing me a favor by moving my stuff.
BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. I'm still shell-shocked by the sheer ineptitude or rather, disregard. They were also very kind and respectful. FlatRate movers accept tips. FlatRate Moving offers several insurance options to cover loss and damage of your items.
The all-inclusive price includes packing and wrapping of furniture, packing of other specific household items and all labor and travel expenses. Numerous - they never paid attention. Rating Details. Long-distance moving: FlatRate Moving has a consolidated shipping option — which divides a trailer for multiple client shipments — to save customers money. Cons no workeveryday very unstable. FlatRate Moving has over 50 different room sizes at its company-owned and -operated facilities.
We would hire this entire team over and over again. View full FlatRate Moving overview. Packing of other items is available for an additional fee. Our move was a two destination stop. Business Details. We established the flat-rate moving pricing model in New York, which has influenced the way you move around town, the country and the world.
My husband and I thank you for such a wonderful moving experience. Yes There are 5 helpful reviews 5 No There are 2 unhelpful reviews 2. Yes, FlatRate boxes are free, and movers will pack certain items, such as furniture, lamps, electronics, flat-screen TVs, computers and artwork. They mixed in items I wanted like my pillows with items I said would go click here the Salvation Army only by luck did I catch that the "upcycle" boxes contained important items.
FlatRate Moving has registered their account, so they will be able to see and respond to your reviews publicly. Heavy boxes on top of lighter ones. Books mixed together with kitchen boxes, with clothes boxes. Ask a FlatRate relocation consultant about your options, or choose your coverage using the company app.
Learned how to pack furniture and work hard and fast. I grabbed a coffee, came back 2 hours later, everything was perfect and done. I would recommend you to any one who needs a mover.
Without proper comparison, bold statements as "the best" and "the cheapest" often fall flat like a pancake. The movers were efficient and demonstrated excellent teamwork and communication.
What is your customer experience with FlatRate Moving? I felt so supported in my move which I was doing alone. Phenomenal all around! The moving team kept us informed of their lunch break and travel time given the insane amount of vehicle traffic.
Sales was flexible and available for any question I had. I'll group this into two parts, the lack of professionalism and the incompetence or lack of care. Our second destination was further away in eastern Long Island to a storage unit. Most helpful. Partners may influence their position on our website, including the order in which they appear on a Top 10 list.
The movers were excellent. I am currently 7 months pregnant and the entire team removed all the stressors of moving day because they did everything professionally and kept constant communication. Absolutely will hire again.
All Categories. These commissions are how we maintain our free service for consumers. For the former: would not wear masks in a masks required building; they taped lit incense sticks to the hallways in a smoke free building and when I removed those, one of them kept spraying perfume everywhere; when I pointed out problems the lead guy would get belligerent.
Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Do we recommend FlatRate Moving? How many times did I tell them which items were being moved? Everything was so good and much better than expected.
I will definitely be using this moving company in the future and recommending them highly. Does FlatRate include boxes and packing in the moving price? You can add a tip for your movers using the My FlatRate app. FlatRate Moving Reviews A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile.
Claim this company page. Already a member? Filter by: Any. Page 1 Reviews 0 - Original review: Aug. Learn more At ConsumersAdvocate. We moved during the coronavirus The customer service For more information read Blog article. Very happy with my experience.
FlatRate Moving rates To get a quote from FlatRate, submit a quick form on its website or call the company. Want to know more about working here? If you choose to click on the links on our site, we may receive compensation. Share Share Tweet. They agreed to refund the charge. Fast, clean, careful, and respectful. I had paid to have FlatRate pack and move me. I intend to file complaints with the Department of Transportation, the Better Business Bureau, the Department of Health, NYC Dept of Consumer Affairs, the Attorney General, and all other regulatory and consumer watchdog organizations to get the word out about this incompetent company.
I've yet to receive any followup regarding compensation for this damage. Kyle summed it up perfectly when he said, "You have a whole lot of damaged items.
We sometimes offer premium or additional placements on our website and in our marketing materials to our advertising partners. Long Distance Moving Reviews. Furthermore, they tried to balance a 3-month-old Herman Check this out office chair on its back where delicate components for lumbar support have been installed on top of many boxes in the moving truck.
Terrible communication between team members. My new building is very particular about the insurance coverage and the certificate of insurance was sent immediately after my request. Business Details.
My favorite moving crew so far. Was this review helpful? Excellent service pre-move; outstanding service day of. Day of move, I check this out 3 guys that have collectively been moving and with FlatRate for 2 weeks max.
Only movers I trust. They essentially finished packing for me, beautifully took apart and put back together my furniture, and went above and beyond. Never did I think moving would be so hassle free.
I have moved numerous times and have used movers, but these have been the worst!! I had to leave a lot behind. Great Value. File a Complaint. I emailed multiple times.
The company was obliging when I needed help scheduling and preparing for the move. Their Truck Slammed the Back of my car but it was my fault? For example, when company ranking is subjective meaning two companies are very close our advertising partners may be ranked higher. I want to thank my movers Isma, Marco, Ismet, and Carlos for taking wonderful care of my items and being absolute professionals.
Pros Free junk clients give away. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. The movers damaged a lot of my items and destroyed my walls. I eventually had to dispute it on my credit card. I have only good things to say. New Reviewer. They damaged lightweight furniture from Ikea, including a desk, bookshelf, and drawers--items that I could have taken down the stairs and moved myself without damaging.
The movers also damaged almost every piece of framed art we paid extra to have them pack with care. The movers were so helpful and made my overwhelmed self feel comfortable. Would definitely recommend! Report Share. One of the worst experiences of my life. Worse yet--these movers almost never wore a mask, even when inside my residences and speaking close to me.
It's clear that there was very little respect for my items. When I returned to my former apartment two days after the move to clean it, I discovered that FlatRate hadn't packed and moved all of the food from my cupboards, all of the china and glassware in my dishwasher, all of the supplies under my kitchen sink and numerous other items.
They brought things down to the truck in increments, wouldn't come back upstairs for some time and when I went to check, one of them was sitting in the truck smoking even after they told me HQ was rushing them. Not the place to seek a career unless your soulless and have no empathy for others. It never came. End-to-end flawless, including the service of booking the date and the time and up to the arrival of the movers on the day of the move, exactly on time.
FlatRate smashed or damaged all of my antique furniture, concealed the damage from me, leaving me to discover it the morning after the move, smashed or damaged many of my other possessions china, glassware, art works, books, floor lamps, etc. It is deeply upsetting that they didn't show us the same respect.
This move was highly disappointing on multiple levels. Excellent and professional. Professional, fast, and reliable. They arrived on time and I tracked the truck on the app. Laurence Yates sales was the only responsive and professional individual--and customer service would not even respond to his requests.
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What is FlatRate Moving cost for local moves?
Avoid this company. Reason of review Damaged or defective. International Moving Reviews. I became severely ill as a result of all of this with a bad cold that turned into a month of bronchitis. Excellent experience from start to finish.
Waste time somewhere else. As you can see, the item was barely wrapped, and in a box by itself with nothing else--with lots of room to move. So I had to pack these things myself and find a way to move as many of them as I could. Terrible customer service. One of my lamps did not arrive and they keep giving me the run around, reviews flat rate moving company.
Pros You get to go home. Everything was done with a smile an They made a stressful time much less this web page. FlatRate never fixed or made good on what they broke though I spent hours on the phone with various people from FlatRate -- who never called me back.
I'm also going to speak with a lawyer about this situation. I have still not recovered from the damage they inflicted on me. From start to finish, the Flat Rate Moving team was punctual, friendly, professional, and efficient. We're moving in a pandemic!
Working at Flat Rate Moving Company: Employee Reviews | moverslosangeles.co
Rosy Th is a customer of the business and is willing to be used as a reference. Wearing a mask is the least they could do, and the lack of this basic precaution shows that Flatrate Moving doesn't give a damn about the health of its customers.
Read Complaints. Excellent from the first contact, reviews flat rate moving company. To that end, you should know that many advertisers pay us a referral fee if you purchase products after clicking links or calling phone numbers on our website. Packing and moving days was surprisingly effortless and hassle free due to the team of Mario, Alex, Nemanja, Daliber.
They were this web page very professional, hard-working, and enjoyable to have around. When I asked that they move it to a more more info place, they left a giant black thumb-stain which can't be removed.
Brian Nalty as well as the rest of the team have been unresponsive and unprofessional. Given we're in a pandemic, FlatRate gave me a quote and charged me for additional cleaning https://moverslosangeles.co/fastest-shipping-service-los-angeles.html in the building I moved to me for extra precautions due to Covid 19 requirements.
If your ruthless in your endeavors or if you have no issues betraying coworkers. Flat Rate Movers Ltd. Preferred solution Full refund. That garnered me their top notch mover who I'd used before. Cons Didnt move everything Poor customer service Smashed my possessions. It's as if it was thrown it into a box with no proper handling or wrapping.
Reviews from recent clients - Flatrate Moving
I asked the lead mover Kyle for an explanation, and he said that the damage occurred because Flatrate Moving didn't send a professional, they sent a "trainee," who handled my items improperly. Definitely using them again! No company moral, crabs in a bucket no one can make it there without going threw others The Entire Covid 19 pandemic no extra incentives or bonuses while workers risk their lives the new social media bonus they just implemented is split up then taxed.
Partners may influence their position on our website, including the order in which they appear on the page. This chair was in perfect condition before they handled it, and now it's stained and the levers don't work properly. Service Reviews flat rate moving company Moving Moving Service. It was a rush job. When I unpacked, it was clear that many things were improperly or haphazardly packed. I have been ill and so depressed that I couldn't work because of what FlatRate did to me.
This business is in an industry that may require professional licensing, bonding or registration. That tells you a lot about the company! So professional, so careful and considerate of our furniture and our clothes and all continue reading our special requests.
Cons Management. The best moving experience I have ever encountered in 44 years of moving. The amount of damage is absolutely unbelievable for this move. I've been using FlatRate since and just came to find out I was a loyalty member.
I recommend Flatrate and would use them again in a minute. Movers los angeles moving up have Kyle's response on video, which I will share on YouTube to warn others about this experience. Ivis M Jun 20, I would not recommend these people to anyone.
Elite White Glove Moving Reviews. Its head was severed see images. I was super happy with their service and they worked great together! Overview FlatRate Moving's services include local and long distance, commercial and residential moving. Despite multiple calls and emails. The company promises a "stress-free move," but dealing with them has been the most stressful part of my move. The price was extremely fair and I needed to add items and price was reasonably adjusted. Hands-down the best moving company.
The box was not labeled as fragile, reviews flat rate moving company, nor was the item packed properly. If you don't click the links on our site or use the phone numbers listed on our site we will not be compensated.
926 • Excellent
I had heard good things, but their quality must have deteriorated. Called for a quote and David stopped by within 2 days to work up a price. Cons Company App takes portion of the tip. My partner and I wore masks throughout the entire move to protect the movers.
The company also offers storage services and operates an information and packing material facility at the same location. FlatRate Moving moved me over a year ago.